Article ID : S500008442 / Last Modified : 11/04/2018

Windows doesn't come up after [batmgr] dialog box appear when restart Windows.

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System stops after [batmgr] dialog box appear when restart Windows.

restart Windows again.

-press [ctrl], [alt], and [del] again after [close program] was shown
when press [ctrl], [alt], and [del] at the same.
-press(pull) power button for 4 seconds or more until power goes off.


note:
This may happen when restart Windows.
No response from [batmgr] in the [close program] window.