Playback stops and an error message staing that the display environment does not support protected content playback.
This symptom occurs if:
Users are trying to watch a BD title on an external HDMI or DVI screen that is not equipped with HDCP copy-protection. To resolve this issue, connect an external HDMI or DVI screen that supports HDCP.
Users are trying to watch a BD title on two screens at the same time, for e.g., on the notebook's built-in LCD and an external screen configured in clone mode. To resolve this issue, use the Fn+F7 key combination to switch to one single screen.
Users require a BD-capable drive to playback BD movies. Refer to the online specifications to determine if the VAIO computer is equipped with a BD drive.
Before troubleshooting BD playback symptoms, ensure that VAIO Update is performed for the latest updates for the VAIO computer.