Article ID : S500008681 / Last Modified : 11/04/2018

What to do if Blu-ray disc (BD) movie region setting option is disabled in WinDVD BD and cannot be changed?

BD region setting option is disabled in WinDVD BD and cannot be changed.

Applicable Products and Categories of This Article

This symptom occurs when users try to change the region code on the WinDVD BD Setup menu while a BD is inserted in the drive. Eject the BD from the drive before attempting to change the region setting.


Note:

  • Users need a BD-capable drive to playback BD movies. Refer to the online specifications to determine if the VAIO computer is equipped with a BD drive.
  • Before troubleshooting BD playback symptoms, ensure that VAIO Update is performed on the VAIO computer.