Article ID : S500011108 / Last Modified : 11/04/2018

Why can't I set my computer into Suspend Mode during the operation of Adobe Premiere to which DVgate Ver.2.0. is installed?

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Why doesn't my computer enter into Suspend Mode during the operation of Adobe Premiere to which DVgate Ver.2.0. is installed?
or
Why doesn't the computer go into Suspend Mode when Adobe Premier is running and the message "Please wait while Windows prepares your computer to standby." appears, afterwhich the system hangs?

This symptom is due to the specification of Adobe Premiere where it is the limitation on the use of Adobe Premiere to which DVgate Plug-in is installed.

DVgate Plug-in Help includes the following description in its Limitations and Cautions section:
"When using DVgate Plug-in, the suspend function cannot be used."