Article ID : S500012368 / Last Modified : 11/04/2018

USB devices of PCG-Z1* and PCG-Z1R* are not properly recognized.

Applicable Products and Categories of This Article

The USB device is not normally recognized in the following cases:
1. Connecting a USB device to USB port 1 or 2.
2. Connecting and disconnecting a USB device.

Install USB Rollup Package (KB822603) using Microsoft Windows Update.
* Note
It is listed under Windows XP section.

* Reference
Article ID: 822603
Title: Availability of the Windows XP SP1 USB 1.1 and 2.0 Update.
Last reviewed: 30th Oct 2003