Article ID : S500012935 / Last Modified : 11/04/2018

Why does an error message appear when accessing the CD/DVD drive?

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Err Msg: Drive:\ is not accessible. Incorrect function

The occurrance of this symptom may be due to Easy CD Creator Ver.4.* or older version being installed to a Windows® XP computer.
For more details, please contact the manufacturer at the Roxio website.

Please also refer to the following solution in Microsoft's technical support website for more information.
Article ID: Q315350
Title: "Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM Drive, or CD-RW Drive
Last reviewed: 24th June 2003