Article ID : S500018357 / Last Modified : 11/04/2018Print

Why can't the display be switched using the Fn + F7 keys when a hardware overlay is displayed?

    When a hardware overlay is displayed (for example, DVgate Motion, WinDVD or Windows Media Player is running), the display cannot be switched to the external monitor.

    Please refer to the following steps:

    * Procedure:

    1. Please close the software that displayed the overlay before switching the screen.
    2. Press Fn + F7 to switch the screen. Once the screen is switched, launch the software again and this time the hardware overlay may be displayed.

    If after performing the above steps, the problem still occurs, please check the specification of the external monitor.

    Additional information:
    Title: How come when i try to use my HotKey function, it dosen't work?
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