Article ID : S500019585 / Last Modified : 11/04/2018

How to resolve when Disc won't eject?

Disc won't eject.

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Try the following:

  1. Turn on the system.
  2. Press and hold PLAY button and OPEN/CLOSE button on the system for more than 10 seconds.
  3. Keep pressing down the buttons until the tray opens.
  4. Remove the disc.