Article ID : S500020532 / Last Modified : 11/04/2018

Cannot execute [FDISK] command because the computer turns off after quitting to restore the system with System Recovery CD-ROM.

    Cannot execute [FDISK] command because the computer turns off after quitting to restore the system with System Recovery CD-ROM.

    After setting the System Recovery CD-ROM, execute [FDISK] in [Safe mode command prompt only].

    A) When using PCGA-CD51:
    1) Connect PCGA-CD51 to your PC and insert the System Recovery Disc 1 into CD-ROM before starting the computer.
    2) When SONY logo appears, hold down the [Ctrl] key.
    3) Windows Startup Menu appears. and select [Safe mode command prompt only].
    4) When MS-DOS starts, the following appears.
    A:\>
    Enter as follows to move to the DOS directory.
    A:\>CD DOS
    5) Execute [FDISK] from the DOS directory.
    6) When you have finished operating [FDISK], restart your computer to restore the system with System Recovery CD.

    B) When using CD-ROM other than PCGA-CD51:
    If you use a CD-ROM drive other than PCGA-CD51, execute DOS commands from the startup disk.

    Note:
    You cannot use a CD-ROM drive in [Safe Mode Command Prompt only].