Article ID : S500025003 / Last Modified : 11/04/2018

Why can't I use [NetMeeting] with my computer connected to the line of a cable TV company?

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Why can't I use [NetMeeting] with my computer connected to the line of a cable TV company?
or
Why can't [NetMeeting] be used if my computer is connected to the Internet using the Internet connection service of a cable TV company?

Some cable TV company sets a global IP address to your machine while others may set a private IP address. [NetMeeting] cannot be used if private IP address is set to your machine.

For further details, please contact the cable TV company.