NOTE: Not all but some computers with Windows 8 operating system may experience this issue.
The computer freezes after logging in to Windows 8.
Some of the symptoms that occur are:
- The touchpad cursor does not move and is not responding.
- The HDD LED Indicator is permanendtly lit.
- The screen goes blank.
- When restarting, the screen goes blank.
- When checking Task Manager, you can see the McAfee Online Child Protection (MOCP) is using excessive CPU and memory.
McAfee has confirmed the issue and has released a solution to fix the problem. For further details about the issue and the solution, please refer to the link below.