If afterimage-like phenomenon appears in dark scenes, please change the following settings.
If the issue persists, check the settings on the playback equipment.
- Set Contrast Remaster to Off in the Display menu.
- Set 24P True Cinema to On in the Display menu.
If the issue persists, check the settings on the playback equipment.
Warranty Information
For information on Sony warranties
Spare Parts Distributor
Contact our Spare Parts Distributor
Contact support
Contact our Support team
Wall Mounting and Installation Partner
Contact our Wall Mounting and Installation Partner
Support by Sony (Mobile App)
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