Why is the battery not charging even though the IC recorder is connected to a USB port of the computer?

In the following cases, it will not be possible for you to charge the battery.

• System requirements of the computer have not been met.
  A USB hub or a USB extension cable is used.
  Connecting the IC recorder with a USB hub or a USB extension cable is not guaranteed. Connect the IC recorder directly to the computer.
• More than two USB devices are connected to the computer
  Connecting more than two USB devices to the computer is not guaranteed. Connect only the IC recorder to the computer.
• The computer is turned off.
  After turning on the computer, connect the IC recorder.
• Playing back messages or files using the built-in speaker
  While playing back messages or files using the built-in speaker, you cannot charge the battery. Stop the play back, and then connect the IC recorder to the computer.
• or is flashing on the display window on the IC recorder.
  While or is flashing instead of the remaining battery/charging indicator, the battery cannot be charged.
  Charge the battery in an environment with a temperature of from 5 Celsius degree to 35 Celsius degree.
  
  

If the battery charge does not start even after checking the above, a connection error might be a cause. Please check the connection to the computer with the steps below.

• Remove the IC recorder from the computer and connect it again.
• When the computer has two or more USB connectors, try to connect to another USB connector.
• Remove the IC recorder from the computer, restart the computer and connect it again.

Note:
While charging the battery, CONNECTING and the charging indicator are displayed in an animation.
When the charging indicator indicates FULL , battery charge is completed. (Charging time: approx. 4 hours.)