Article ID : S500027412 / Last Modified : 11/04/2018

Why can't the PDF files be shown properly after changing the screen resolution when using Internet Explorer to view them?

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When using Internet Explorer to view PDF files:
* the files cannot be shown normally after changing the screen resolution
* the files cannot be shown normally after clicking Expand

If the PDF files are not shown normally after changing the screen resolution, download Acrobat Readers 6.0 or a later version from the Adobe Systems Web Page.