Article ID : S500029426 / Last Modified : 11/04/2018

After the installation of Windows® XP Service Pack 1 (SP1), why does sometimes blue screen appear and the computer may not switch to power-saving mode when an IEEE 1394 devices is disconnected?

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After the installation of Windows® XP Service Pack 1 (SP1), blue screen sometimes appear and the computer may not switch to power-saving mode when an IEEE1394 device is disconnected.

- If the computer is switched to hibernation mode, a blue screen may appear showing the STOP error message below.
STOP: 0x0000008E (0xC00000005, 0x804EF844, 0xF89463FC, 0x00000000)
- If the computer is switched to standby mode, the display will turn off but the PC will not switch to standby mode.

This symptom is a known issue afer installing the Windows® XP Service Pack 1.

If it occurs, please try to disconnect the IEEE1394 device and re-connect it again.

Note: Remove the IEEE1394 device before moving the system into the power saving mode. This may prevent the symptom from occuring.

For more information, please refer to the following solution in Microsoft's technical support website.

Article ID: Q329909
Last Modified: September 10, 2003 (2.3)
Title: IEEE 1394 Storage Device Detection Does Not Work When the System Resumes from Standby or Hibernation

Article ID: Q813818
Last Modified: May 26, 2004
Title: STOP 0x0000008E error message on a blue screen and your computer does not enter hibernation or standby after you remove an IEEE 1394 storage device