Article ID : S500029574 / Last Modified : 11/04/2018

Why isn't it possible to switch to external display devices after fast user switching is used to log in as another user?

Applicable Products and Categories of This Article

After fast user switching is used to log in as another user, Fn+F7 cannot be used to switch to external display devices.

This symptom occurs due to the limitations when using the fast user switching function.
To resolve this symptom, log in as the initial user or make the display settings in Display Properties to display to external devices.
For more information, please refer to the Trouble Shooting section in the user's manual.