Article ID : S500031183 / Last Modified : 11/04/2018

Why can't the bitmap file be imported with Movie Maker?

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Err Msg: This file cannot be imported. Make sure that it is a valid file type and that its contents have not been corrupted.

This symptom occurs when the bitmap file to be imported is less than 256 colours (24 bits).

To resolve this symptom, convert the bitmap file to a higher colour resolution using Paint.