Article ID : S500031813 / Last Modified : 11/04/2018

Why can't DCR-VX1000, DHR-1000, and DCR-VX700 work properly on DVgate Plus?

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DCR-VX1000, DHR-1000, and DCR-VX700 are properly recognized on DVgate Plus but movie capture can't be done.

This symptom is due to incompatibility with some Microsoft drivers. Therefore, DCR-VX1000, DHR-1000, and DCR-VX700 may not work properly.