Article ID : 00181474 / Last Modified : 30/03/2021Print

Sony warns against non-genuine or counterfeit AC adaptors


    Sony Australia would like to alert its Australian customers and warn against purchasing counterfeit AC adaptors.

    An increasing number of counterfeit AC adaptors have been entering the Australian market from other areas. As in many cases, such AC adaptors may not comply with Australian standards in force and have the potential to undermine the performance and safety of Sony's products. With no way to guarantee counterfeit AC adaptors or provide assurance that they are compatible with Sony products, consumers just should not take the risk.

    To support the integrity of its products, Sony makes certain that its products and accessories operate together as a system. This system ensures protection of consumer safety.

    Sony recommends the purchase of genuine Sony AC adaptors as using the authorised power source for your Sony products means maximising your product's potential, and guarantees your safety and enjoyment.

    If you have any queries relating to the authenticity of your Sony product or AC adaptor, please contact our Sony Customer Service on 1300 13 7669.