Sony SupportFDR-AX Series

FDR-AX1E

AX1E 4K Professional Handycam®

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Important Information

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Important Information

  • Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
  • Sony warns against non-genuine or counterfeit AC adaptors
  • End of support notification for products using the Windows Vista operating system
  • Windows 10 information - updated on 28th July 2015
  • Hoax SMS Warning – “You have been chosen to receive a free gift....tell us where to ship.”

Firmware / Software

Release Date
  • FDR-AX1 / FDR-AX1E Firmware Update version 4.00Release Date: 13/10/2015
    13/10/2015
  • PlayMemories HomeRelease Date: 14/02/2019
    14/02/2019

Manuals

Imaging Edge Mobile: How to use

Learn to remote shoot, or transfer images using your smartphone.
*Not all cameras support remote shooting
  • Arabic
  • English
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  • Russia
  • Simplified Chinese
  • Spanish
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File Size
Release Date
  • [PDF]Operating Instructions - Firmware update (Ver. 3.0)(312 KB)Release Date: 17/09/2019
    312 KB
    17/09/2019
  • [PDF]Operating Instructions - Firmware update (Ver. 4.0)(757 KB)Release Date: 17/09/2019
    757 KB
    17/09/2019

Questions & Answers

  • All
  • Icons/Messages
  • Webcam/Streaming
  • Compatibility
  • Raw
  • Power
  • Flash
  • Audio
  • Focus
  • Dirt will not come off the LCD screen.
  • What do 60i(50i) and 60p(50p) in the recording format AVCHD 60i/60p(50i/50p) stand for?
  • Where can I find the firmware update for my camera or camcorder?
  • How do I register a Sony product?
  • There is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
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    For information on Sony warranties

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    Contact our Spare Parts Distributor

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    Contact our Wall Mounting and Installation Partner

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