Article ID : 00369389 / Last Modified : 30/04/2026

When using the Sony | BRAVIA Connect app, video and audio format information is not displayed on BRAVIA 3 II (XR30M2), BRAVIA 3 (S30) and BRAVIA 2 II (S20M2).

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The display of video and audio format information in the Sony | BRAVIA Connect app is not supported on BRAVIA 3 II (XR30M2), BRAVIA 3 (S30) and BRAVIA 2 II (S20M2).

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Notes on using the BRAVIA Connect app to control your BRAVIA TV
How to control your TV using Sony | BRAVIA Connect app or Google TV™ app

Picture or screen issues occur when turning on my TV (BRAVIA 3 (S30), BRAVIA 2 II (S20M2))
There is no sound from the audio system connected to my BRAVIA TV (BRAVIA 3 (S30), BRAVIA 2 II (S20M2))
I can't turn on the BRAVIA 3 (S30) or BRAVIA 2 II (S20M2) TV via the BRAVIA Connect app
Some channels or program information is unavailable in the EPG (BRAVIA 2 II (S20), BRAVIA 3 (S30) Series)
How to control your TV using the Sony | BRAVIA Connect app or Google TV™ app

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