Is the issue resolved after you remove the HDMI repeater, splitter, or similar device?
Try connecting the Sound Bar to your playback device directly via an HDMI cable without using an HDMI repeater, splitter, or similar device, and see if that resolves the issue.
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Issue is resolved
There may be an issue with the HDMI repeater, splitter, or similar device that you were using.
Check with the manufacturer of the device that caused the issue. -
Issue is not resolved