Article ID : 00226494 / Last Modified : 14/01/2024Print

I’m having trouble using an application specific to Australia on my Sony TV

    If you’re having issues using the application on your Sony Bravia TV, try the following troubleshooting steps. Each of these steps represents a possible solution to this issue, check if the issue continues to appear after completing each step.

    For Android TV™/Google TV™

    You can refer to this video tutorial on how to troubleshoot app issues on your Google TV or follow the steps below.


    Tip: Learn how to turn captions on or off when watching Internet videos from YouTube

    Perform Software update on your TV

    Perform Power Reset

    Restart network connection

    Factory Data Reset

    For Smart TVs

    Perform Software update on your TV (via Wireless Network)

    Refresh Internet Content

    Restart network connection

    Factory Data Reset

    For Specific Local Applications

    SBS on Demand

    Stan

    Tenplay

    7Plus

    Kayo

    Binge

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    How to download, install and troubleshoot Google TV™ and Android TV™ apps
    I cannot download, install, or update any applications from the Google Play Store.