No sound comes out of the subwoofer, or the sound is small.
When a source contains few low sounds (television programs, etc.), sound from the subwoofer may be difficult to hear. Use the following procedure to playback the internal sample music and verify whether sound is coming out of the subwoofer.
- Press the INPUT button or
button on the Sound Bar for 5 seconds to playback the internal sample music.
- Press the INPUT or
If the issue persists after completing the above, proceed with the following:
- Set the night mode to off.
- Adjust the volume of the subwoofer.
NOTE: If model-specific information is needed to complete any of these steps, refer to the operating instructions supplied with the product.
Visit our Community and share your experiences and solutions with other Sony customers
For information on Sony warranties
To contact our Spare Parts Distributor
Contact your Sony Support team
Never miss an update again! Find information and receive instant notifications about your product
