Article ID : 00197944 / Last Modified : 29/06/2018

The TV screen flickers during Blu-ray Disc or DVD playback.

    TV may be incompatible with 24p video signals. Please use either one of the solution below to eliminate the problem.

    • Turn OFF Deep Color” setting on TV side. 
      NOTE: Please refer to TV Instruction manual on how to turn OFFDeep Color” setting.

    • Turn OFF “Deep Color” setting on Ultra HD Blu-Ray Player side

      1. Using the Blu-ray Disc player remote, press the Home button.
      2. Select Setup.
      3. Select Screen Settings.
      4. Select HDMI Deep Color Output, then set to OFF.
    • Set the 24p Output settings to OFF on Ultra HD Blu-Ray Player side for each type of disc you watch.

      1. Using the Blu-ray Disc player remote, press the Home button.
      2.            
      3. Select Setup.
      4. Select Screen Settings.
      5. Select 24p Output.
        • For Blu-ray Disc:
          Select Ultra HD Blu-ray/BD-ROM, then set to OFF. (default is AUTO)
        • For DVD:
          Select DVD-ROM, then set to OFF. (default is AUTO)