Article ID : 00229814 / Last Modified : 11/07/2019

Loud wind noise can be heard from the wireless headset.

    If the noise canceling function or ambient sound mode is turned on, the ambient environment may cause wind noise.
    In this case, please change the settings to Wind Noise Reduction in the Ambient Sound Control settings on the "SONY | Headphones Connect" app.

    If the wind noise is still loud, turn off the noise canceling function and ambient sound mode.