Article ID : 00235703 / Last Modified : 26/06/2020

The SD card in my Walkman is not being recognised by my computer

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If the SD card is not recognised when connected to a computer via USB,

    • Update the software of the Walkman player to the latest version.
    • Disconnect and then reconnect the USB cable from the computer.
    • Insert the SD card into the player before connecting the player to the computer.