Article ID : 00243329 / Last Modified : 14/01/2021

The battery life is short, even when fully charged. (WF-H800)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Feeling that the operating time or the battery life is too short?

    Follow these steps lower the consumption and increase the battery life by changing the settings or the way you use the headset:

    • Turn off sound settings such as DSEE HX Auto and Equalizer on the Sony | Headphones Connect app.
      If the sound quality settings are applied on the Sony | Headphones Connect app, the available battery time becomes shorter.

      NOTE: Available operating time when fully charged

      CodecDSEE HXAvailable operating time
      AACAUTOMax. 3 hours
      AACOFFMax. 8 hours
      SBCAUTOMax. 3 hours
      SBCOFFMax. 8 hours
    • Always store the headset in the charging case when not being used. If the headset is placed in a pocket or some place other than the charging case, it may be mistakenly be recognized as being equipped and will not transfer into power saving mode. 

    NOTE: After updating the headset software version 2.0.0, you can use the Equalizer and DSEE HX simultaneously. Be aware that activating both features increases battery consumption and will shorten continuous playback time.