Article ID : 00246634 / Last Modified : 05/06/2020

The available time of the headset is short even if it is fully charged. (WF-SP800N)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    The power consumption of the battery can be saved by changing the headset settings or use methods. Check the following.

    • Turn off sound settings such as Equalizer on the Headphones Connect app.

      NOTE: Music playback time when fully charged

      CodecNoise canceling function/Ambient Sound ModeAvailable operating time
      AACNoise canceling function: ONMax. 9 hours
      AACAmbient Sound Mode: ONMax. 9 hours
      AACOFFMax. 13 hours
      SBCNoise canceling function: ONMax. 9 hours
      SBCAmbient Sound Mode: ONMax. 9 hours
      SBCOFFMax. 13 hours

      About 60 minutes of music playback is possible after 10 minutes charging.
    • Store the headset in the charging case after use.

      Always store the unit in the charging case after use. Otherwise, it will be mistakenly recognized as being in use and will not transfer to the power saving mode