Article ID : 00366059 / Last Modified : 03/09/2025Print

The INZONE headphones do not operate properly (INZONE H9 II)

    Check the following to troubleshoot this issue:

    • Reset the headphones.
      Note: Resetting the headphones does not delete the pairing information.
    • If the issue still persists, initialize the headphones.
      Note: Initialization returns the headphones to the factory settings and all Bluetooth pairing information is deleted. Perform the Bluetooth pairing again.

    Hint: For details on how to reset or initialize your headphones, refer to the Help Guide: