Article ID : S500019289 / Last Modified : 11/04/2018

How to resolve when USB Device "No Support" message appear?

When inserting USB device, "NO SUPPORT" message is displayed and the music isn't played back.     

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  1. Check whether the USB device is the supported model.
  2. Connection error might have occurred because the USB device is not connected to the unit properly. Disconnect the USB device once and connect it to the unit again.

If the symptom still occurs after performing above remedy, check whether the USB device is operating properly.