Sony SupportHeadphones, Audio & Video

The player's display remains blank after connecting to a computer, to another device, during charging, if the player is used for the first time, or left unused for an extended period?

    Article ID : S500018089 / Last Modified : 11/04/2018Print

    How to resolve if the player's display remains blank?

    When charging a depleted battery, the power illuminator blinks clockwise and nothing appears in the display.

    If the player's display remains blank for more than 5 minutes, disconnect the player from a computer or another device, press the player's RESET button to reset, and reconnect the player to a computer or another device.

    Please consult the Service Centre if the problem still persist.